Shipping & Returns

 

 DOMESTIC SHIPPING

USPS First-Class shipping is free for all orders with no minimum. Faster shipping options are available at checkout, though delivery dates are not guaranteed. The Silver Feather is not responsible for lost or stolen items that are marked as delivered.

Prices do not include sales tax. Taxes where applicable in the state of California will be automatically calculated at checkout.

 

INTERNATIONAL SHIPPING

Available international shipping options are calculated at checkout. The Silver Feather is not responsible for any customs fees and taxes charged during transportation nor responsible for lost or stolen items that are marked as delivered.

RETURNS

Gift without worry this holiday season - return policy is extended until January 15, 2019.

U.S. returns are accepted if initiated within 14 days of receipt of item, just contact me . Returned items must be received within 14 days of delivery, buyer is responsible for shipping costs to return items for a refund. Once your order is received and inspected, a credit for the purchase price will be applied to your original method of payment. Shipping costs are non-refundable.

For international orders please contact us within 14 days of order delivery to initiate a return. Buyer is responsible for international shipping costs to return items for refund.

EXCHANGES

At the moment, our exchanges are not automated. If you would like to exchange something for a different item or color, please return your original item(s) for a full refund and place a new order.

QUESTIONS?

If you have any questions at all, just click here to contact me. Please reach out if there are any issues with your order, if a repair is needed, if you have custom requests, if you want replacement backs, anything at all – I got you!